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Timed Auction Alerts Explained

How Auctions Live keeps bidders, agents and auctioneers updated

Timed auctions allow bidders to place bids online within a set time frame. The information below explains how timing, pauses and extensions work so bidders and agents can participate with confidence.

Please be advised:

  • The auction start and end time may change.
  • The auction may be paused or resumed at the auctioneer’s discretion.

For your confidence, when a timed auction is paused and then resumed, the countdown timer will reset as follows:

  • The auction will resume with at least 3 minutes remaining if the auction is paused for under 2 minutes.
  • The auction will resume with at least 15 minutes remaining if the auction is paused for over 2 minutes.

Whenever a bid is placed within the last 3 minutes of the auction, the timer will be extended so that there are always at least 3 minutes remaining. This gives all bidders a fair opportunity to respond before the auction closes.

Timed Auction Notifications Explained

Throughout a timed auction, Auctions Live automatically sends a range of communications to selling agents, auctioneers and bidders. These notifications are designed to keep everyone informed in real time and ensure that no critical updates are missed.

Notifications can relate to changes in auction details, bidder activity and system events. This helps you monitor changes, manage registrations and track bids without needing to manually watch every detail.

Triggered Communication Matrix

The triggered communication matrix outlines each notification that Auctions Live sends during a timed auction, including who receives it and through which channels. Use this matrix to understand exactly how and when information is shared with selling agents, auctioneers and bidders.

Notification Name Roles Notified Channels Trigger Condition
Auction Time Updated Selling Agent, Auctioneer, Bidder Email and Push Notification Whenever any auction date or time is changed
Reserve Price Changed Selling Agent, Auctioneer Email and Push Notification Whenever any auction’s reserve price changes [Note: does not disclose reserve amount]
Timed Auction Min Bid Increment Changed Selling Agent, Auctioneer, Bidder Email and Push Notification Whenever any TIMED auction’s minimum bid increment is changed
Timed Auction Starting Bid Amount Changed Selling Agent, Auctioneer, Bidder Email and Push Notification Whenever any TIMED auction’s starting bid amount is changed
Timed Auction Start In 1 Week Selling Agent, Auctioneer, Bidder Email and Push Notification 7 days before the “Auction Start Date Time” of a TIMED auction that has “Automatically Start” enabled
Timed Auction End In 2 Days Selling Agent, Auctioneer, Bidder Email and Push Notification 48 hours before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled
Timed Auction End In 3 Hours Selling Agent, Auctioneer, Bidder Email and Push Notification 3 hours before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled
Timed Auction End In 60 Minutes Selling Agent, Auctioneer, Bidder Email and Push Notification 60 minutes before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled
Timed Auction End In 15 Minutes Selling Agent, Auctioneer, Bidder Email and Push Notification 15 minutes before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled
Timed Auction End In 3 Minutes Selling Agent, Auctioneer Email and Push Notification 3 minutes before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled
Timed Auction Online Bidding Not Open Selling Agent, Auctioneer Email and Push Notification 2 minutes after a TIMED auction’s “Auction Start Date Time” if online bidding is still offline
New Bidder Pre-Registered Selling Agent Email and Push Notification Whenever a new bidder pre-registers for an auction
Timed Auction New Bid Placed Selling Agent Email and Push Notification Whenever a new bid has been manually or automatically accepted on a TIMED auction
Timed Auction Status Changed Selling Agent Email and Push Notification Whenever the status changes to any non-sold value on a TIMED auction
Status Changed To Sold Selling Agent Email and Push Notification Whenever the status changes to sold on ANY auction
New Bidder Approved Auctioneer Email and Push Notification Whenever a bidder is approved to bid on ANY auction
Timed Auction New Online Bid Placed Auctioneer Email and Push Notification Whenever a new online bid is placed on a TIMED auction with “Auto Accept” disabled
Timed Auction Online Bid Auto Accepted Auctioneer Email and Push Notification Whenever a new online bid has been placed and automatically accepted on a TIMED auction with “Auto Accept” enabled
Timed Auction Status Changed Auctioneer Email and Push Notification Whenever the auction status changes on a TIMED auction
Auctions Starting Tomorrow Bidder Email and Push Notification Scheduled to send at 9:00 AM AEST to all bidders with auctions the next day
Bidder Registration Updated Bidder Email and Push Notification Whenever a bidder’s registration gets approved or declined for ALL auctions
Online Bidding Started Bidder Email and Push Notification The first time online bidding is opened on the start date of the auction, after the “Auction Date Time" for ALL auctions
Auction Status Changed Bidder Email and Push Notification Whenever the status changes
Timed Auction On The Market Bidder Email and Push Notification Whenever a TIMED auction becomes “On The Market”
Timed Auction Paused Resumed Bidder Email and Push Notification Whenever a TIMED auction becomes paused or resumed
Timed Auction New Bid Placed Bidder Email and Push Notification Whenever a new bid is placed from any other bidder on a TIMED auction
Timed Auction Online Bid Updated Bidder Email and Push Notification Whenever the user’s bid gets accepted or declined on a TIMED auction
Posted 10th April, 2025

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