System Settings > General

The Vendor Reserve Letter feature allows you to digitise the reserve letter process. Once enabled, Admin users and Selling Agents can email Vendors a link to a Digital Reserve Letter for completion, with notifications sent to all parties and a digital record retained.

For this feature to work, the vendor's details, including email addresses, must be available against the listing. Click here to find out how to add vendor details.

Steps to Enable the Vendor Reserve Letter Feature

Step 1: Log in to the PC Console.

Step 2: Select the Gear icon in the top-right corner.

Step 3: From System Settings, select the Vendor Reserve Letter tab.

Step 4: Select Enable to activate the digital Vendor Reserve Letter flow.

Step 4a: Acknowledge the terms of use.

Step 5: Choose whether to Show or Hide the Vendor Bid section on the reserve letter template.

Step 6: Choose whether to Show or Hide the Auctioneer is Authorised To Sign COS on Vendor's Behalf section.

Step 8: Select the green Update button to apply your changes.

Important Note

Vendor email addresses must be entered for each listing before this feature can be used.

To find out more about the Vendor Reserve Letter process, click here.